Guide to renting

Tenant Information:

The following information is to assist you in your tenancy.

Payment can be made by:

Payment of rent and water usage are accepted by personal check (post dated cheques will not be accepted), bank cheque, direct deposit or money order, made payable to “Domain NSW Real Estate” or by deposit.

Your tenant code must be noted as a reference. Should your payment be received without the accompanying code and it becomes necessary to place a trace on same, the trace cost of $20 will be passed onto you.

If at any time you are unable to make a rental payment, on or before the due date, please make immediate contact with your Property Manager. Receipts will be posted to you upon receipt of a self addresses envelope.

Should rental payments fall more than 14 days in arrears you will be issued with a Notice of Termination and action will be taken to recover owed funds. This could also result in your name being listed as a defaulter.

All bonds, under law, are lodged with the Department of Fair Trading, Rental Bond Board. These are held as security against any damage or undue wear and tear and will be refunded as promptly as possible, provided the property is left in the same condition as when the lease commenced and all outstanding monies are paid up to date.

Occupation Inspection Report

A premises condition report has been completed prior to you taking up occupancy. It is essential that you complete the report by placing a Y for yes or a N for no in the “Tenant agrees” column.

The yellow copy MUST be signed and dated and returned to us within seen (7) days of the commencement of your tenancy.

Periodic inspection

During the course of your tenancy, the premises will be inspected periodically by your property manager, after the required notice has been given.


We strongly urge you to obtain contents insurance to ensure that your personal possessions are covered against loss, damage or theft.

Repair and maintenance

All repairs are attended to as promptly as possible. However it is often necessary to obtain the owners permissions and/or quote before any work can commence, so delays are sometimes unavoidable.

Any monies spent by yourselves on repairs and maintenance will not be reimbursed unless prior approval was obtained from th9is office and a receipt is produced.

PLEASE NOTE: All repairs and maintenance must be requested in writing.
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If you fail to keep arrangements regarding tradesman’s access and a service charge for calling is received, we will have to pass this account onto you for payment.

Where applicable, the upkeep of the gardens and grounds are your responsibility.

Please do not store unnecessary paper, rubbish, bottles, can etc on or around the premises. Please do not install any picture hooks without the Landlord prior written approval.


Under certain circumstances this office may give permission for internal repainting of the premises. Permission must always be given in writing prior to commencement of any work. It is essential that a colour scheme and brand of paint be submitted to us for consideration (approval is normally given to beige and off white only).

Termination of lease

Your Residential Tenancy Agreement is a legal binding agreement, providing protection for both you and the owner. Once it has expired, you are at liberty to remain in the premises or give written notice to our office, if you wish to vacate. Please refer to you Residential Tenancy Agreement and Renting Guide for the required notice.

If however unforeseen circumstances arise and you have to vacate before the expiration of the Residential Tenancy Agreement, please advise us in writing immediately and we will endeavour to find another suitable tenant. There are a number of costs that you will incur until such time that a tenant is found. The costs are as follows:

1. Rent until the day that another tenant occupies the property.
2. A re-letting fee.
3. The Landlords new lease fee.
4. Any advertising expenses.

In some cases the present tenant may introduce a tenant to take over their lease and as the owner’s approval must be obtained, check out and check in is still carried out and the above fees still apply.


Any changes to work or home telephone numbers and email addresses must be advised to this office promptly.

Extra People on Lease

Should extra person/s decide to move into the premises after the lease has commenced, you are required to receive permission from our office. We ask that you advise our office as soon as possible and have any potential tenant/s complete a tenancy application form and a Bond Transfer form will be required.


Domain NSW generally retain a duplicate key to all properties for emergency access, maintenance to be carried out & routine inspections.

Locks may only be changed after first obtaining permission from your property manager at our office or the landlord, and then on the strict understanding that you supply us with a spare set of keys.

Connecting Your Services

It is each tenant’s responsibility to have telephone, electricity & gas accounts placed in his or her name(s) and then to arrange to have a meter reading done prior to vacating the premises.

Fast connect is able assist. Just complete the required details on your rental application form.

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